Business operating system
Run your entire appointment business from one place.
Bookings, customers, staff and reminders — connected, so your diary, your team and your customers always agree.
- Multi-location diary
- Staff and services
- Customer history
The day, as your front desk sees it
Three stylists, one location, live status on every booking. Drawn from the same components the product uses, so it cannot drift from what you actually get.
Thursday 12 MarchHigh Street
In progressBookedHeldCompleted
Priya
Dan
Mei09:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
A. Whitfield
Cut & finish
09:00–10:00 · Completed
J. Oyelaran
Full colour
10:15–12:15 · In progress
M. Traoré
Fringe trim
13:00–13:45 · Booked
S. Beckett
Balayage
15:00–16:30 · Booked
R. Kaur
Beard shape
09:30–10:15 · Completed
T. Nkemelu
Skin fade
10:30–11:15 · In progress
Walk-in
Dry cut
11:30–12:00 · Held
L. Fitzgerald
Cut & beard
14:00–15:30 · Booked
H. Adeyemi
Extensions
09:00–11:00 · Completed
C. Doherty
Cut & finish
11:30–12:30 · In progress
P. Lindqvist
Colour correction
14:30–17:00 · Booked
Three steps to a working diary
Guided setup, in the order a business actually needs it.
- 1
Add your locations and staff
Opening hours per location, working patterns per person, and who does what.
- 2
Price your services
Duration, price and buffers. The diary uses all three when it looks for a free slot.
- 3
Start booking
Take bookings at the desk and online, with every customer’s history kept as it happened.
What Westly does today
Everything below is built and running. Nothing on this page describes something you cannot use.
Business setup
Create a business, set your timezone and currency, and work through a guided setup.
Locations
One site or several, each with its own address and opening hours.
Staff
Team members, the locations they work at, and the hours they work there.
Services
Durations, prices and buffers, with per-location and per-staff overrides where they differ.
Customers
Records, notes, tags, consent and a full history of what has happened to each relationship.
Appointments
Book, move, cancel and check in. Double bookings are prevented by the database itself.
Calendar
Day and week views by staff member, and an agenda that works on a phone.
Online booking
Your own booking page: customers pick a treatment, a stylist or anyone free, and a time that is really free. Confirmed straight away.
Your salon page
Services, prices, team, opening hours, reviews and directions, found through Westly’s treatment search and map.
Customer accounts
Customers see their bookings, move or cancel within your rules, book again with the same stylist and save their favourite places.
Emails and reminders
Confirmations, changes and reminders sent for you, at the time each customer chooses, with your logo on them.
Marketing
Customer groups, email campaigns, rebook nudges and birthday offers, only ever to people who agreed to hear from you.
Reviews
Asked for after real visits only, so every review on your page is from a customer.
Team and rota
Rotas, time-off requests, each stylist’s own schedule and a public profile with their photo and specialities.
Check-in
Customers show a code from their confirmation email, and the desk scans it.
Coming next
Not yet availableThese are being built. They are listed so you know where Westly is going, not because you can use them now.
Reporting
PlannedRevenue, retention and utilisation drawn from the work you have already done.
Inventory
PlannedStock and product sales alongside the services you provide.
One connected system for every part of your appointment business.
A customer is one record. When they book, the appointment points at that record — not a copy of their name. Change their phone number once and every booking, past and future, is correct.
A service knows how long it takes, what it costs and how much tidying it needs afterwards. When somebody books it, those values are written onto the appointment as it stood that day — so raising your prices next month does not rewrite what a customer was quoted last week.
Staff belong to locations and perform particular services. Availability is the overlap of your opening hours, their rota and what is already booked. Nothing is typed in twice, so nothing can disagree.
- Customers
- Appointments
- Services
- Staff
- Locations
- Each one recorded once, and referenced everywhere else.
Built for appointment businesses
If your day is a diary and your customers come back, Westly is built for you.
- Hair
- Barbering
- Beauty
- Nails
- Massage
- Brows and lashes
- Wellness
Ready when you are.
Westly is in early access, and salons join by invitation.